Coastal ConnectREVIEW REQUESTS & RESPONSES

Make asking for reviews part of every customer experience.

Build a consistent review process with requests after completed work, timely responses, and a clear way for your team to address customer feedback.

Ask about this service
WHAT IT BRINGS TO YOUR BUSINESS

What you get.
How it helps.

  • Review invitations by text and email
  • Consistent response management
  • Feedback notifications
  • Reputation monitoring
WHERE IT’S INCLUDED

ScaleAI-assisted review responses are included, from $2,497/month.

Growth add-onAI chat & reviews for Growth, +$199/month.

Compare plans & pricing
01

Ask consistently

Invite every customer to share honest feedback by text and email the day the work is done.

02

Respond thoughtfully

Keep responses useful, professional, and specific to the customer.

03

Stay in the loop

See new feedback and identify service issues that need attention.

A roofer at work on a finished roof
Illustrative photo
HOW IT GETS SET UP

Three steps.
No guesswork.

  1. 01

    Set the moment to ask

    We agree when a review request goes out: after a visit, a purchase, or a finished job.

  2. 02

    Automate the request

    Customers get a request by text and email, with a simple link to leave an honest review.

  3. 03

    Respond and learn

    New reviews get timely, specific replies, and you hear about feedback that needs attention.

QUESTIONS ABOUT CUSTOMER REVIEWS

Straight answers.

Something else on your mind? We’re happy to talk it through.

Call (401) 416-5701

START WITH A FREE WEBSITE REVIEW

Your next chapter.
Let’s make it happen.

Send us your website. We’ll look at how people find you, what they see, and what could help them take the next step. No obligation to hire us.

Prefer to talk? (401) 416-5701
Call Coastal Connect